5. They make recommendations based on patients’ needs
The recommendations dental hygienists make are based on the patient’s best interests. This may include fluoride treatments, X-rays, recommendations about what toothbrush to use and much more. They share with patients the value of disease prevention, starting with the mouth and going beyond to the whole body.
They provide treatment to people of all ages and backgrounds. Some schools offer courses that focus on the special needs of elderly or disabled people. Oral hygiene changes with age because of the condition of the teeth and gums changes. Dental hygienists are usually faced with a wide range of patients of all ages. They need to know how to deal with them all, whether it’s a middle-aged woman with a fear of needles or a hyperactive child.
They understand that one method does not work for every patient. They cannot save every tooth, but they need to dig deep and figure out what is most effective for each person. This requires good listening skills. A way to make sure they have heard a patient correctly is to repeat back to the patient what has been said. They also ask questions that require patients to think and respond. This makes the patient part of a conversation and thus part of good decisions about a recommended treatment plan.
Dental hygienists have to learn how to find the balance between professionalism and friendliness. They can come across as too authoritative if they tell patients they need to improve their diets and do all kinds of other things without exercising compassion and understanding. Patients aren’t intimidated by the advice if it is offered in a calm, and humble way. They have to be guided patiently through the process of understanding, accepting and completing treatment.